Privacy policy

This Privacy Policy describes how www.blksupply.com (“Site”, “we”, “us”, or “our”), owned and operated by Blackstone Capital Holdings (Jordan), collects, uses, and shares your personal information when you visit or make a purchase from the Site.

Contact Information

For any questions regarding this policy or our privacy practices, please contact us at:

Email: contact@blackstone-holdings.com
Address: 26 Jamil Tutanji Street, North Abdoun, First floor flat, Amman 910377, Jordan

Collection of Personal Information

When You Visit the Site

We automatically collect certain information about your device and your visit, including:

• Web browser version
• IP address
• Time zone
• Cookie information
• What sites or products you view
• Search terms
• Interaction with the Site

This information is collected using cookies, log files, web beacons, tags, or pixels, and is used to load the Site accurately for you and perform analytics to optimize our Site. This information may be shared with our processing partners, such as Shopify.

When You Make a Purchase or Attempt to Make a Purchase

We collect information necessary to process your purchases, including:

• Name
• Billing and shipping address
• Payment information (e.g., credit card numbers)
• Email address
• Phone number

This information is used to fulfill our contract with you, process payment, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, screen orders for potential risk or fraud, and, with your consent, provide you with information or advertising relating to our products or services.

Customer Support

When you contact us for support, we may collect additional information to help resolve your query. This information may include details provided by you about your interaction with the Site or your purchases.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. This includes:

• Payment processing
• Order fulfillment
• Customer support
• Marketing and advertising

We may also share your Personal Information to comply with applicable laws and regulations or to protect our rights.

Behavioral Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications. For example, we may use Google Analytics to understand how our customers use the Site. You can opt-out of targeted advertising via:

• Google: https://www.google.com/settings/ads/anonymous
• Facebook: https://www.facebook.com/settings/?tab=ads
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Your Rights

GDPR

If you are a resident of the European Economic Area (EEA), you have the right to access, correct, update, or request deletion of your personal information. Please contact us using the information above to exercise these rights.

CCPA

If you are a resident of California, you have similar rights under the California Consumer Privacy Act (CCPA). Please contact us to exercise these rights.

Cookies

We use cookies to optimize your experience on our Site. You can manage your cookie preferences through your browser settings, but note that this may affect your use of our Site.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Complaints

If you have a complaint about our privacy practices, please contact us at the information provided above. If you are not satisfied with our response, you have the right to lodge your complaint with the relevant data protection authority.